F.A.Q.

What is Fragapalooza?

Funny you should ask... we thought long and hard about that question and figured we should probably tell you all about it; more so than one or two sentences could ever do. So check out our About Fragapalooza page for more information!

What is a Premiere Gaming Exhibition/ LAN Party?

A LAN party is a gathering of gaming enthusiasts all in one physical location. The idea is to enjoy gaming on a fast, lag-free network while enjoying a social atmosphere with gamers whom you may have only previously spoken to online.

Who is behind Fragapalooza?

Fragapalooza is brought to you by a volunteer team of gaming enthusiasts with many, many, many years of experience organizing LAN parties and other related gaming events. Our team brings a wide range of related industry experience and an absolute love for all things gaming. Since 1997, we have pioneered the large LAN Event in Canada and made Fragapalooza more than just computer gaming.

Can I win prizes?

Yes, you can, but there are rules and stipulations around winning prizes!

  • REGISTRATION AND VALID SEAT PURCHASE (with or without a value) ARE REQUIRED TO WIN PRIZING (tournaments or giveaways).
  • IN-PERSON and ONLINE prize pools may be different.
  • SPONSORED TOURNAMENTS will be limited to IN-PERSON registrants unless otherwise specified.

Open only to legal Canadian (excluding residents of Quebec) and US residents, 18 years of age or older & age of majority in their province/territory of residence at time of entry, or with permission from a legal guardian (proof may be requested prior to delivery of prize). Skill testing questions and presence (either digitally or in person) may be a requirement for a prize giveaway. Prizing is not transferable, unless otherwise arranged with a Fragapalooza Staff member. Fragapalooza reserves the right to alter the prizing depending on supply chains, shipping costs, or extraordinary circumstances.

Can I help out?

Absolutely, volunteers make up the backbone of our event! If you want to help out during the event, watch for a callout for volunteers on our website or in our Discord to sign up.

Want to help us more year-round? Maybe you like planning or are a social media wiz? We are always looking for new staff to join our team that works throughout the year to bring you a great event. Just head on over to Contact Us and let us know a bit about you and what area interests you.

How do I book a seat?

Registering for this year's event allows you to sign up for an event seat. You cannot reserve a seat until you pay for your registration. Unfortunately, we cannot hold seats for people until they pay. Once your registration has been completed and paid, you can pick your seat on our seating plan. We accept payment via Electronic Funds Transfer (EFT) or PayPal.

What is the refund policy?

Because we need to secure the venue and rentals as well as plan for a given number of attendees, we are unable to offer refunds. However, your seat is transferable, so you can give or sell your seat to someone.

How old do I have to be to attend?

We don't have an age limit on our events; however, those under 18 are required to have signed parental consent from us before they can participate in the event. The forms will be available on our website prior to the event and at registration during the event.

What can I play?

Fragapalooza is a Bring Your Own Device (BYOD) event, so you'll need to bring everything related to your device, including all your own software and games. You'll also need to bring a power strip as we provide one socket per participant.

Can I plug in my...?

Probably not! The only items you can plug into the Fragapalooza Event network are those relating to your PC and low-powered peripheral items, such as phone chargers. Items such as microwaves, kettles, mini-fridges, and desk fans are not permitted.

What about consoles?

Consoles are Welcome! We don't mind if you want to set up a console at your seat too, but you'll have to use the same monitor as your PC, and we ask that you only have one system plugged in at once.

Can I bring two screens?

No, there is only sufficient room and power for one monitor per person. You may purchase multiple seats if you would like to have multiple monitors. You share a 6ft desk with another participant, so please be considerate with monitor sizes and other equipment on your desk.

Am I allowed to use speakers?

No, all sounds must be played through headphones.

Can I bring my own network kit for additional connections?

No. We provide one network cable per PC. Any additional connections should be ordered as an additional ticket. If you intend to bring a server to play on, then you need to place it in our FP Server farm area.

What about sharing files?

You cannot share any copyrighted or illegal materials on our network.

Is there internet access?

YES. We do our best to make your gaming experience excel and your streaming possible.

Will you be running any tournaments?

Yes, we run a range of fun and prize-winning competitive tournaments at our main events. Only participants at the event itself, unless otherwise stated, are eligible to join and participate in tournaments.

Can I bring my own alcohol into the venue?

No. The venue premises are licensed; therefore, all drinks must be purchased and consumed from the bar located on the upper level. Anyone found to bring their own alcohol into the venue, or inebriated/intoxicated, will be asked to leave the event and forfeit their registration for the remainder of the event.

What about food?

The venue may have restrictions on what you can/cannot bring, and you should refer to our Venue page to determine if there are any. Feel free to reach out as well.

Where can I sleep?

There may be a designated sleep area inside the venue; you are welcome to set up a single-person air mattress, sleeping bag, or cot in this area. However, we strongly recommend using earplugs if you plan to snooze there. Alternatively, local hotels, rentals, and camping are available. See the venue details for more info.

Are there showers?

This depends on the Venue for the current event, so please see the Venue page for information on this and any other amenities.

Who is responsible for my equipment at the LAN?

In short, you are - Fragapalooza does not take any responsibility for your equipment at any time during the event. You are strongly advised to take safety measures such as locking your equipment to the table and not leaving small, valuable items around. One of the best ways to protect your gear is to make friends with people around you and watch each other’s gear. Fragapalooza was meant to be a Fun Social Event.

How do you know who should be in the event?

Everybody at the event will be given an ID Tag on a lanyard to wear. Anyone without an ID Tag will not be allowed into the venue after hours. Staff will be on duty throughout the night to check ID Tags.

Is my equipment insured?

Insurance is not provided for your equipment; you are advised to make your insurance arrangements. Some home content providers will extend policies to cover you at such events. Public Liability insurance is provided, but this is for people, not equipment.

Are there any first aiders at the event?

Qualified first aid coverage is available during the venue's business hours.